FAQs

WHAT IS YOUR RETURN POLICY?

We offer a 14-day return policy for items in new, unused condition. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we offer international shipping to select countries. Please check our Shipping & Delivery page for a list of countries we ship to and additional details.

HOW CAN I TRACK MY ORDER?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any issues with tracking your order, please reach out to our customer support team.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept major credit cards (Visa, Mastercard, American Express) for secure and convenient payment. We also have IDeal and Bancontact available. At this time, we do not accept cash on delivery or personal checks.